How do I enable or disable my child's account?

To enable/disable the player account from the Parent Tools:

1. Log into the Parent Tools.

2. Select the username of the Player Account from the drop-down.

Capture1.png

3. Click the Game tab.

Capture2.PNG

4. Next to Account Enabled, click the toggle.

Capture-zed1.png

 


enabled.PNG Enabled

disabled.PNG Disabled


Please note that disabling a player account does not turn off recurring subscriptions.

If your question hasn't been answered in our help section, you can submit a request to AJ Support, and we will respond as soon as possible. Currently, support is only available in English. Submit a request