Can I change my Animal Jam username?

****CURRENTLY WE ARE UNABLE TO CHANGE USERNAMES*****
We will update here when this service becomes available.

If you would like to change your username, our support team can help. Please note that a username can only be changed if it has an active membership and has not been updated before.

Please submit a ticket using the option below and fill out the corresponding form so that our team can assist you promptly.

Once you have submitted a ticket, our team will reply back with more information. If your username change is approved, you will receive a pop-up when you log into Animal Jam which will guide you through the rest of your username update process.

If your question hasn't been answered in our help section, you can submit a request to AJ Support, and we will respond as soon as possible. Currently, support is only available in English. Submit a request