Can I change my Animal Jam username?

We will update here when this service becomes available.

If you would like to change your username, our support team can help. Please note that a username can only be changed if it has an active membership and has not been updated before.

Please submit a ticket using the option below and fill out the corresponding form so that our team can assist you promptly.

Once you have submitted a ticket, our team will reply back with more information. If your username change is approved, you will receive a pop-up when you log into Animal Jam which will guide you through the rest of your username update process.

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If your question hasn't been answered in our help section, you can submit a request to AJ Support, and we will respond as soon as possible. Currently, support is only available in English. Submit a request