Help! I can't log into Animal Jam Classic after the update!

Don't worry, this article should provide you with all of the information you need!

To download the desktop app on your PC or Mac:

  • Visit the Animal Jam Classic website here https://classic.animaljam.com/en
  • Click on the "Download for PC & Mac" button.
  • Once downloaded, install the app and launch it.
  • Then input your Username and Password for your account.

ajc1-download.gif

To play on your browser:

  • Visit the Animal Jam Classic website here https://classic.animaljam.com/en
  • Click the "Player Login" text.
  • Then input your Username and Password for your account.

 ajc1-login.gif

From there you should be logging into the browser version of Animal Jam Classic!

If you experience problems logging into AJ Classic using a browser, please clear your cache, cookies, and make sure Flash is enabled.

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If your question hasn't been answered in our help section, you can submit a request to AJ Support, and we will respond as soon as possible. Currently, support is only available in English. Submit a request