Flash FAQs

Q. What is Flash and why is it ending?

A. Flash is a multimedia software platform used for production of animations, web and desktop applications, mobile apps, games and more. In order to make room for bigger and better technologies, Adobe has given Flash Player an official end-of-life date of December 31, 2020. This means that any website, including Animal Jam, that uses Flash will have to move away from the Flash technology.

To find out more official information from Adobe, click here.


Q. How do I play AJ Classic if not on a web browser?

A. The Animal Jam Classic desktop app is the new way to play. Go to Animal Jam Classic’s webpage and click the “Download” button in the top right. After a quick install and run, you can jump into the same Jamaa as always! Flash may be going away, but AJ Classic is here to stay!


Q. What if I play AJ Classic on a Chromebook?

A. Unfortunately, Chromebooks simply don’t have the capability to run our new downloadable app. But there is good news! You can play the 3d version of Animal Jam, which is available on multiple mobile devices. Also, if you have a membership on Animal Jam Classic, your same membership unlocks rewards and benefits on Animal Jam too! You can find and play Animal Jam on supported mobile devices from the Amazon, Android, or Apple stores or downloadable on Steam.


Q. Can the AJ Classic Desktop app be played on Mac and PC? 

A. Yes, the AJ Classic Desktop app is available on various Mac and PC versions.  Note that Chromebooks are not a classic PC and are not currently supported.


Q. Are there any differences to the game experience when playing on the AJ Classic Desktop app? 

A. The AJ Classic Desktop App will allow Mac and PC players to continue playing the AJ Classic they have grown to love. The AJ Classic Desktop App also provides a cleaner desktop resolution while playing a well as an adjustable fullscreen mode as well!


Q. What are the system requirements needed to run the AJ Classic Desktop app? 

A. Chromebooks are NOT compatible with the AJ Classic Desktop app. The minimum system requirements for Mac and PC are as follows:

PC (Windows OS)

  • 2.33GHz or faster x86-compatible processor, or Intel® Atom™ 1.6GHz or faster processor for netbooks
  • Windows 7 (32 bit and 64 bit), Windows 8 (32 bit and 64 bit), or Windows 10 (64 bit)
  • 512MB of RAM (1GB of RAM recommended for netbooks); 128MB of graphics memory

Mac OS

  • Intel Core™ Duo 1.83GHz or faster processor
  • Mac OS X v10.6, v10.7, v10.8, or v10.9
  • 512MB of RAM; 128MB of graphics memory


Q. Do I sign into the AJ Classic Desktop app with my same information? 

A. Yes, not only can you sign into the AJ Classic Desktop with the same information but it also works for Animal Jam as well!

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If your question hasn't been answered in our help section, you can submit a request to AJ Support, and we will respond as soon as possible. Currently, support is only available in English. Submit a request