Computer Tips and Troubleshooting

• What if I get an error trying to update my username?
• I reset my password, but the link isn't working. What do I do?
• What should I do if I am experiencing technical difficulties?
• What are the minimum system requirements to play Animal Jam Classic?
• How do I clear my browser's cache?

Other Issues

• Can Animal Jam Classic be played on a mobile device?
• Why does it say that the game is offline?
• Why is my Jammer Wall not working?
• What should I do if I am not receiving activation or password reset emails?
• What should I do if I am having trouble seeing the screen correctly?
• What should I do if I notice bugs or glitches in Animal Jam Classic?

Device Basics

• I downloaded the game on my computer, but it isn't working!