Let's talk about "hacks"

The real definition for hacking is using a computer to gain unauthorized access to data in a system. This usually never occurs with any business and when it’s done the business usually quickly has their attention drawn to it and fixed. In Animal Jam, the term “hack” usually refers to the following:

  • An account password is shared, either intentionally, unintentionally, or guessed because it’s simple or relevant to the user.
  • You’ve visited a seemingly harmless site for a free membership, gems, sapphires, diamonds, or items. Even if nothing disappears right away, often times you’ve given information they need to access your account. These are called phishing sites. Often times these can be sites that just offer Animal Jam information, but they want you to enter your Animal Jam account information.

Please keep in mind there is no such thing as fman or Jamaa urban legends. No one can get onto your account if it’s properly secure. You can ensure this security by:

  • Creating a SAFE password.
  • Do not visit sites offering to give free anything.
  • Do not give information about hidden elements within your account page.
  • Do not download any tool or program that supposedly changes how the game would normally run.
  • Do not leave your account logged into on any computer.

If your question hasn't been answered in our help section, you can submit a request to AJ Support, and we will respond as soon as possible. Currently, support is only available in English. Submit a request