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  1. AJ Classic
  2. Membership / Billing
  3. Membership FAQ

Membership FAQ

  • How do I get a Refund?
  • What is Animal Jam's refund policy?
  • I live in Canada. Why is my Postal Code not working?
  • What Happens to my Account if Membership Stops?
  • Can I use a Pre-Paid Gift Card?
  • How do I update my Billing Information?
  • What if I have difficulty paying using the credit card option?
  • Troubleshooting Purchasing Issues
  • What Billing Information Do I Need To Provide?
  • How do I purchase an Animal Jam Classic membership?
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